Customer service is the company. Every other capability follows from that.

Our Service Standards
0 Min
Response Standard
Every call, email, and message — for the life of every engagement
0%
Lower Labor Cost
Fully-loaded global talent vs. equivalent local hires
0 Days
Pilot Program
Proves the fix against real numbers before you commit to scale
0+
Placements
Across the FASTSIGNS network and growing

We hold a 10-minute response standard on every partner communication, for the life of every engagement. Phone, email, text, Slack: when you reach out, we respond. That is not a marketing claim — it is an operating discipline.

Most global talent providers sell seats. We sell outcomes. Trusted Advisor, Not a Marketplace

The Marketplace Model

You bring the problem. They bring a resume.

  • Generalist talent placed across every industry, with no understanding of sign-specific workflow, lead types, or CRM realities

  • Self-serve membership tiers, candidate pools, and DIY hiring tools that put the diagnostic work back on you

  • Per-seat pricing with no economic alignment to whether the placement actually improves your operating margin

  • Replacement guarantees that solve for fit, not for whether the role was the right role in the first place

  • Limited ongoing involvement once the seat is filled and the invoice clears

The Sign Talent Solutions Model

We sit on your side of the table.

  • Sign-industry operators ourselves, with direct experience inside the design, project management, and sales operations functions we now staff

  • Engagements begin with a diagnostic conversation with senior leadership, not a candidate browse

  • Every placement is preceded by a defined pilot scope that measures the change in conversion, ODP, or operating cost against a baseline

  • Talent is recruited to a sign-industry skill profile, trained on industry workflows, and integrated into your CRM, estimating, and proofing systems

  • 10-minute response standard on every partner communication, for the life of the engagement

STS Leadership

Damon Dunn

Chief Executive Officer
Success in Business

Damon Dunn is a CEO and operator with more than 25 years of experience leading companies in real estate development, franchising, and global talent consulting. He has built and scaled organizations ranging from startup ventures to multi-state operating platforms, overseeing acquisitions, development, operations, leadership development, and organizational transformation. His expertise centers on professionalizing businesses through systems, processes. Across every company he has led, Damon has applied the same operating philosophy:

Break the business into its mutually exclusive and collectively exhaustive components, identify the key drivers of performance, and build systems, processes, and KPI dashboards that allow leaders to manage with precision.

His work focuses on professionalizing organizations by:

  • Creating measurable operating systems
  • Establishing KPI dashboards and accountability frameworks
  • Improving top-line revenue performance
  • Expanding operating margins
  • Developing leadership pipelines
  • Building scalable systems and processes
  • Aligning talent strategy with business objectives

“We hired a project manager and removed all administrative work from our sales team. The sales team now solely concentrates on sales. Our outbound sales activity went up 50% and our sales doubled in the first year.”

Wes Kauffman — FASTSIGNS Lancaster, PA
Project Manager Placement

Start with a 30-minute diagnostic call.

No pitch, no candidate roster, no pricing deck. A working conversation about the operational constraint inside your business, and whether a pilot is the right way to test the fix.